Introduction:
At Vibes Fashion, customer satisfaction is our priority. This policy explains the conditions for cancellations and refunds.
Eligibility:
Cancellations can be requested before the order is dispatched. Refunds are available for defective or damaged items.
Time Frame:
Cancellations must be made within 24 hours of placing the order. Refund requests should be submitted within 10 days of receiving the item.
Return Process:
To initiate a return, contact our customer service with your order details. Items must be unused, in original packaging, and accompanied by a receipt.
Refund Methods:
Refunds will be processed through the original payment method within 7-10 business days after the return is received and inspected.